Wednesday, December 06, 2006

Maytag Sucks

Don't give me that look, buster.



Just as an update to the whole washing machine thing, we have been without a washer for a week now. Which means we now have two weeks of dirty laundry accumulated. As you can guess, this situation might catch up with me in September of 2008, providing I didn’t buy anything new between now and then.

Al on the other hand, is running around in shorts and a T-Shirt (the last clean things he has) during the coldest December this area has seen in over twenty years. Seems I’ll be busy this weekend founding the Maytag Sucks website, for our five year old Neptune washer has blown up.

After doing some research, Al finds that a new circuit board costs over $175. Add this to the $70+ service charge for a repairman to just walk in the door, we’re looking at quite a hefty bill, possibly half the purchase price of the water-saving marvel that was supposed to last us thirty trouble-free years. Yeah, lonely Maytag repairman my eye. Try the service call costs so much because he’d have to fly out from Hawaii.

Anyhoo, Al has wasted several hours on the phone trying to get a schematic so he can replace the resistor himself. First they say they will e-mail him one. They never do. Then Maytag claims they don’t have one, but he can buy a service manual. Another person then says it is not included in their service manual. He calls a local repair shop who says he can look at one of their (unburnt) ones. They should have some more coming in Thursday, the two they had on hand have already gone out. Yep, these things are burning up right and left, yet Maytag says there is no recall on our model. Anecdotal evidence seems to indicate one is needed, so Al says we are going to write a letter to Maytag management to complain. By we, he adds, I mean you. I hate it when he appropriates MY sayings to him!

2 comments:

Anonymous said...

The R11 is a 3.9K, 1/4 watt 5% resistor... not critical. See www.neptunewaxmotor.com for more information about a special kit to repair the no-spin wax motor failure.

Get A Life! said...

Thanks so much, everyone! We bought a new wax motor on eBay and Al was able to fix it! BUT... now our Hoover vacuum broke and guess what? Hoover is now a division of Maytag!!!

Grrr. Watch for more Maytag Sucks posts coming soon!!